Privacy Policy

Privacy Policy

Gratia Technology (“we”, “us”, “our”) operates https://gratiatechnology.com/
(the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, engage with our services, or communicate with us.

1. Introduction

At Gratia Technology, protecting your privacy and securing your data is a core commitment. This Privacy Policy describes:

What information we collect

How we use your information

When and how we share your data

Your rights regarding your information

By using our Website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in various ways when you use the Website or interact with our services.

A. Personal Information You Provide

When you contact us, request a quote, subscribe to updates, or use our services, we may collect:

Full Name

Email Address

Phone Number

Company Name

Job Title

Mailing Address

Any other information you voluntarily submit

B. Automatically Collected Information

When you visit our Website, we may automatically gather data through cookies, analytics tools, and similar technologies:

IP Address

Browser type and version

Device and operating system

Pages viewed and time spent

Clickstream data

Referral URLs

Date and time of visit

This information helps us improve our Website’s performance and your user experience.

3. How We Use Your Information

We use your information for the following purposes:

A. To Provide and Improve Services

Respond to inquiries and service requests

Deliver cybersecurity, IT consulting, and digital solutions

Personalize your experience

Improve and enhance our services and Website

B. Communication

Send newsletters, updates, and marketing emails (with consent)

Share important service-related notices

Communicate about promotions and events

C. Analytics & Security

Monitor Website usage and performance

Detect, prevent, and address technical issues

Strengthen security and protect against cyber threats

D. Legal Compliance

Comply with applicable laws, regulations, and internal policies

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences

Understand usage patterns

Improve Website functionality
You can manage cookie preferences through your browser settings. However, disabling cookies may affect some features of the Website.

5. Third-Party Tools and Services

We may share information with trusted third-party service providers to support:

Website hosting and maintenance

Email communications

Analytics and marketing tools

Payment processing

These parties are authorized to use your information only as needed to provide services to us.

6. Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties.

We may share information:

With your consent

To comply with legal obligations or respond to lawful requests

To protect the rights, property, or safety of Gratia Technology or others

With service providers performing functions on our behalf

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.

8. Your Rights

You have rights regarding your personal data:

Access: Request your personal information

Correction: Ask to update or correct inaccurate data

Deletion: Request deletion (subject to legal limitations)

Opt-out: Unsubscribe from marketing communications

To exercise your rights, contact us at the details below.

9. Data Security

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, misuse, or alteration. Due to the nature of digital environments, we cannot guarantee absolute security, but we use industry-standard practices to mitigate risks.

10. Children’s Privacy

Our Website and services are not directed at children under 16. We do not knowingly collect personal information from minors. If you believe a child’s data has been collected, please contact us immediately.

11. International Data Transfers

If you are located outside India, please be aware that your information may be processed and stored in India or other locations where our servers or service providers reside. By using the Website, you consent to cross-border transfer of data.

12. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be effective when posted on this page with the updated “Last Updated” date.

13. Contact Us

If you have questions, concerns, or want to exercise your rights, contact us:

📧 Email: info@gratiatechnology.com

🌐 Website: https://gratiatechnology.com/

📍 Address: 1st Floor Dimbeswar Neog Path, Ananda Nagar,GS Road,Guwahati, 781005, Assam, India

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